FAQ’s About Carpet and Upholstery Cleaning

Regular residential and commercial carpet and upholstery care are important aspects of keeping your home or business looking like new and protecting your investment. Now more than ever, it’s also integral to maintaining a healthy and safe home and work environment.

We have the specialized equipment and training to restore, maintain, and deodorize your valuable carpets and furniture. Still, homeowners have explicit questions regarding carpet and upholstery. Following are frequently asked questions and answers our clients can refer to in a pinch.

FAQ’s  ABOUT CARPET CLEANING

• Does Premier Carpet Cleaning use child and pet-friendly products? Yes, fortunately all the chemicals we use are child and pet safe. Generally, no additional spot cleaners are required. The solutions we use are also hypoallergenic.
• What should I do to prepare beforehand? Prior to the arrival of the carpet cleaning technician, we advise homeowners to vacuum, take valuables to another room, and make sure pets or children are safely secured elsewhere. And we move the furniture, so you don’t have to.
• Can you remove old stains and odours from carpets? The removal of old stains and pet odours from carpeting depends on the type of carpet and how long the stain has remained in the carpet fibres. We have been completely successful so far in the elimination of pet odours with our specialized equipment.
• How frequently should my carpets be cleaned? Depending on foot traffic, as well as individuals with allergies or other respiratory issues inside the home, we recommend professional cleaning every 6-12 months. Take note that most carpet warranties call for professional cleaning twice per calendar year.

FAQ’s  ABOUT UPHOLSTERY CLEANING

• Why should I bother with upholstery cleaning? Over time, upholstery becomes soiled with built-up grime, spills, pet dander, and other contaminants. Ground-in dirt and grime makes your furniture appear worn and can pose health risks to people with asthma or allergies. A regular upholstery cleaning by an expert helps your furniture stay looking like new and further extends the life of your furniture investment.
• Can you remove old stains and odours from upholstery? Our team is capable of removing most stains and odours, but sometimes a substance may have remained on the material for too long.
• How long does it take for upholstery to dry after cleaning? It may take up to 24 hours for furniture to dry completely. Most fabrics typically dry in 8-12 hours time. However, drying time may be affected by air circulation and humidity levels. Running a fan in the room can help speed up the drying process.

GENERAL FAQ’s

• Why should I hire a professional carpet and upholstery cleaner? Every carpet and upholstery fabric requires special cleaning care and techniques to help them last longer. A professional cleaner has the experience, training, and appropriate equipment to get your rugs and furniture looking new and clean. This saves homeowners time, money, and expensive mistakes from leaving too much residue on carpeting or fabrics that may grow into a hazardous mold and mildew problem.
• Does Premier offer a guarantee? Yes! We offer a satisfaction guarantee, or we will come back until you are 100% satisfied.

Our professionals are eager to assist you with any further questions or concerns you have regarding carpet and upholstery maintenance.

Get in touch with our team today! Contact George Hinchliffe, Owner/Operator of Premier Carpet Cleaning at hinchliffe_george@hotmail.com. Or give us a call at 250-758-5177 in Nanaimo or 250-701-0377 in Duncan. We have locations based out of Nanaimo and Duncan, BC for your convenience.